Shipping, Returns & Client Care

Welcome to the collection.

Thank you for your interest in the work of Arjan Spannenburg. Whether you are a private collector, a curator, or a first-time buyer, we are dedicated to ensuring that your experience of acquiring art is as seamless and inspiring as the artwork itself.

To guarantee the highest professional standards in sales and administration, all transactions on this site are handled in partnership withZerp Galeriein Rotterdam.

Craftsmanship & Production Time

Unlike mass-produced items, every piece in this collection is created exclusively for you upon order. We adhere to strict museum-quality standards to ensure longevity and visual brilliance.

• The Process:Your artwork undergoes a specialized production process (such as Giclée printing, Dibond mounting and framing, Plexiglass, Diasec®, etc) depending on your selection.
• The Timeline:Because quality takes time, please allow for a production period of5 to 28 daysOnce your work has passed our final quality inspection, it will be prepared for shipment.

Worldwide Shipping & Handling

We are experienced in shipping fine art to collectors around the globe. Your artwork is packaged with the utmost care to withstand the journey, regardless of the destination.

Shipping Costs

We strive to keep shipping transparent and fair.

• Pays-Bas:We offer complimentary (Free) standard shipping within the Netherlands.
• International:
  
  **INSTRUCTIONS:**
  - Output ONLY the translated text in plain text format
  - Do NOT add explanations or notes
  - Do NOT wrap in quotes
  - Do NOT use markdown formatting (no **, no *, no __)
  - Preserve ALL spaces exactly - if there's a space before/after a word, keep it
  - Keep exact spacing and line breaksShipping costs are calculated automatically at checkout. The fee depends on yourShipping ZoneIn the present day, art is not merely an aesthetic object, but a reflection of who we are, a snapshot of our souls. The works of Arjan Spannenburg invite you to a contemplative journey, a space where the mundane is elevated and the everyday becomes extraordinary. Each piece is an invitation to connect, to feel, and to look at the world through a more perceptive lens. We encourage you to explore this collection and find a piece that resonates with your own inner narrative, a visual dialogue that enriches your personal space. Discover the profound beauty and emotional depth that await you.dimensions and weightof the artwork you have chosen. You will see the exact shipping total before you finalize your payment.

Delivery Time

Once your artwork leaves the studio, transit times are typically:

• Canada & North America:
  
  INSTRUCTIONS:
  - Output ONLY the translated text in plain text format
  - Do NOT add explanations or notes
  - Do NOT wrap in quotes
  - Do NOT use markdown formatting (no **, no *, no __)
  - Preserve ALL spaces exactly - if there's a space before/after a word, keep it
  - Keep exact spacing and line breaks1 - 3 business days.
• International/Global:
  
  **INSTRUCTIONS:**
  - Output ONLY the translated text in plain text format
  - Do NOT add explanations or notes
  - Do NOT wrap in quotes
  - Do NOT use markdown formatting (no **, no *, no __)
  - Preserve ALL spaces exactly - if there's a space before/after a word, keep it
  - Keep exact spacing and line breaks3 - 7 business days (depending on customs processing).

3. Returns & Satisfaction Policy

We want you to be absolutely thrilled with your new acquisition. However, we believe in complete transparency regarding the nature of your purchase.

The 14-Day Reflection Period

In accordance with EU consumer laws, you generally have a reflection period of14 daysstarting the day after you receive the work. During this time, you may inspect the artwork as you would in a physical gallery.

Important: Custom & Made-to-Order Exceptions

Please note that the majority of works offered on this platform aretailored to your specifications(e.g., specific sizing, Diasec mounting, or custom framing).

• Œuvres courantes :
  
  **CONSIGNES :**
  - Afficher UNIQUEMENT le texte traduit en format texte brut
  - N'ajoutez pas d'explications ni de notes
  - Ne mettez pas le texte entre guillemets
  - N'utilisez pas de mise en forme Markdown (pas de **, pas de *, pas de __)
  - Préservez TOUS les espaces exactement - s'il y a un espace avant/après un mot, conservez-le
  - Gardez l'espacement et les sauts de ligne exactsIf a work is purchased from existing stock (non-customized), it is eligible for return within 14 days.
• Custom Works:Works that are manufactured specifically for you based on your individual choice of size and finish areexempt from the standard right of withdrawal. This ensures that we can maintain the exclusivity and pristine condition of every piece we create.

If you are unsure whether your desired piece is considered "custom," please feel free to contact us before purchasing.

Damage or Defects

In the unlikely event that your artwork arrives damaged or with a production error, the exceptions above do not apply. We stand by our quality 100%. Please contact us immediately, and we will arrange for a replacement or solution.

4. Secure Payment & Administration

Your payment and invoice are processed securely by our partner,Zerp GalerieThey ensure that all administrative details, including VAT and export documentation for international shipments, are handled correctly.

Need Personal Assistance?

Purchasing art is a personal journey. Should you have inquiries regarding a particular shipping locale, a custom dimension, or if you seek counsel on how a piece might complement your collection, please do get in touch.

Contact:

**INSTRUCTIONS:**
- Output ONLY the translated text in plain text format
- Do NOT add explanations or notes
- Do NOT wrap in quotes
- Do NOT use markdown formatting (no **, no *, no __)
- Preserve ALL spaces exactly - if there's a space before/after a word, keep it
- Keep exact spacing and line breaks management@spannenburg.artor ourGalerie-Partner: Zerp Galerie, Rotterdam

For the complete legal framework, please refer to our full General Terms & Conditions.